Catertoronto
Needs Assessment, Outreach Plan, and 2-Year Strategic Roadmap (2023 - 2024)
KLB Consulting was proud to support caterToronto in the development of a needs assessment plan designed with a dual-purpose strategy: to strengthen internal procedures and organizational goals while also serving as a foundation for meaningful client and community engagement.
The plan was informed through a comprehensive engagement process that ensured community voices and perspectives shaped the outcomes. This collaborative approach resulted in a robust framework to guide caterToronto’s work, strengthening the connection between the organization and the communities it serves.
The needs assessment plan provides the Steering Committee with a clear roadmap for the next two years, offering guidance on direction, budgeting, decision-making, and long-term planning. For staff, it supports advancing organizational priorities, building internal capacity, strengthening partnerships, and ensuring resources are allocated effectively.
The result is a strategic, community-informed tool that empowers caterToronto to grow with purpose, foster collaboration, and continue serving as a vital resource for the communities it supports.
Key Components:
Dual-purpose strategy to strengthen internal procedures and guide community engagement
Comprehensive engagement process ensuring community voices and perspectives shaped outcomes
Robust framework to connect caterToronto with the communities it serves
Roadmap for Steering Committee direction, budgeting, decision-making, and planning over two years
Support for staff in advancing priorities, building internal capacity, and strengthening partnerships
Strategic, community-informed tool for effective resource allocation and long-term growth
Core Sections of the Final Plan
Project Overview
Organizational Analysis & Needs Assessment
Strategic Directions, Priorities & Objectives
Implementation Plan
Outreach Plan